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01925 231677
01925 231677
Frequently Asked Questions
We are here to answer all your questions concerning your delivery campaign. Everything you need to know, from volumes per postcode sector to a demographic breakdown of the types of household you want your campaign to target.
Q. Will you come and see me, or can I make an appointment to discuss my planned leaflet delivery?
A. Yes you can come to see us at our offices in Warrington. However if time and distance are prohibitive, we can often agree the logistics of your delivery via e-mail and over the telephone.
A. Yes you can come to see us at our offices in Warrington. However if time and distance are prohibitive, we can often agree the logistics of your delivery via e-mail and over the telephone.
Q. I have leaflets that need delivering at very short notice, can you help?
A. Yes, we can undertake solus delivery at very short notice.
A. Yes, we can undertake solus delivery at very short notice.
Q. Can I ask my printer or agent to deliver the leaflets/promotional item to your Warrington Warehouse?
A. Yes, we will be happy to take receipt of your leaflets at our warehouse in Warrington.
A. Yes, we will be happy to take receipt of your leaflets at our warehouse in Warrington.
Q. Will I receive paperwork from Rendezvous verifying when and where my delivery took place?
A. Yes, up on completion of the delivery as agreed with you, we will return all relevant maps and backcheck forms highlighting when your distribution took place.
A. Yes, up on completion of the delivery as agreed with you, we will return all relevant maps and backcheck forms highlighting when your distribution took place.
Q. What if I have a problem with the delivery?
A. We at Rendezvous take customer care and satisfaction seriously and all queries and complaints are dealt with carefully and brought to a satisfactory conclusion. We want you to tell your colleagues and business associates that you received a good professional service from us. Much of our work is from referrals.
A. We at Rendezvous take customer care and satisfaction seriously and all queries and complaints are dealt with carefully and brought to a satisfactory conclusion. We want you to tell your colleagues and business associates that you received a good professional service from us. Much of our work is from referrals.
